Privacy Policy

Effective Date: July 22, 2025

AEAS Group Inc. dba Pathway Loan Processing (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any information you may share with us, particularly in connection with SMS (text messaging) communications.

1. Information We Collect Through This Website

Our website does not require visitors to provide their phone numbers or other personal information to browse or view content. However, our “Contact Us” form includes an optional phone number field. Submitting a phone number is not mandatory to use our website.

2. Text Messaging and Phone Numbers

We may collect and use phone numbers in the course of doing business, such as when you:

Call us directly
Provide your number during a loan consultation
Request loan processing services
Voluntarily complete our “Contact Us” form

By voluntarily providing a phone number, whether through our website or otherwise, you consent to receive SMS messages related to your loan file or other requested services. We only use SMS messages to provide service-related communication such as:

Status updates
Document requests
Appointment confirmations
File condition alerts

No marketing or promotional messages will be sent via SMS.

3. Consent to SMS Communications

By providing your phone number to Pathway Loan Processing, you expressly consent to receive SMS messages from us. Message frequency may vary depending on your file status, with up to 50 messages per month on average. Message and data rates may apply depending on your wireless carrier. You may opt out at any time by replying “STOP.” When you reply "STOP," we will immediately unsubscribe you from further messages. For assistance, reply "HELP" or contact us at clientsupport@pathwayloanprocessing.com.

We do not sell or share your phone number or any personal data with third-party marketers. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Use Information

If you voluntarily provide us with your contact information, we may use it to:

Communicate about your loan processing needs
Provide support and respond to inquiries
Send service-related updates, including via SMS (with your consent)

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect and maintain. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Third-Party Services

We use Zoom and other tools to support our communication services, including SMS messaging. These services may process your information according to their own privacy policies.

7. Your Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information. To exercise these rights, please contact us using the information below. You may view our Privacy Policy at www.pathwayloanprocessing.com/privacy-policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date above.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Pathway Loan Processing
Email: clientsupport@pathwayloanprocessing.com
Phone: 949-377-1249